Eclipse Dark Roast - Subscription
General Brewing Instructions
- Filtered water. Spring water is ideal. Removing chloride, sulfur, and iron is essential.
- A burr grinder. The more even the coffee particles, the better the coffee. Burr grinders, whether manual or electric, will do a better job than "whirly-blade" grinders. Invest in a burr grinder. Your taste buds (and coffee roaster) will thank you.
- A scale. I know using a scale can seem a bit like you're doing something you shouldn't be. Trust me, you can only brew consistently great coffee with a scale. Water and coffee are hard to measure without one.
- Clean equipment. Properly cleaning your equipment is the only way to avoid stale and rancid coffee flavors entering your cup. Please keep your equipment clean. The sooner and more often you clean your gear, the easier it will be in the long run. Add it to your ritual and thank us later.
- Delicious and freshly roasted Color Coffee
- Hario V60 02. Check out Scott Rao's video on how to brew a better pourover than your local cafe does.
- French Press. Check out James Hoffman's video on how to brew a next level cup.
- Aeropress. Check out Tim Wendelboe's video on how to brew an exceptionally easy and delicious cup.
Subscription FAQ
HOW DO I CHANGE THE FREQUENCY OF MY SUBSCRIPTION?
- Log into your customer portal
- Select Manage Subscription on the right side under Account Details
- Click on Delivery Schedule
- Modify your frequency
- Select Update to save your change
HOW DO I UPDATE MY NEXT SHIPMENT?
- Log into your customer portal
- Select Manage Subscription on the right side under Account Details
- Click on Shipping & Billing above your email address
- Click on Next Charge Date
- A calendar will pop up and allow you to choose your next shipment date.
- Once you're done, click on the Update Next Shipment Date button.
- If you wish to select today's day as the next shipment, click on the Order Now button to process an order to go out the next business day.
HOW DO I SKIP A SHIPMENT?
- Log into your customer portal
- Select Manage Subscription on the right-hand side under Account Details
- Click on the Skip Shipment button
- Click on the Skip button to make the change
WHEN WILL MY SUBSCRIPTION SHIP?
We process subscriptions Monday-Friday. Your subscription will ship out within 24 hours of your order being processed.
HOW DO I CANCEL MY SUBSCRIPTION?
- Log into your customer portal
- Select Manage Subscription on the right-hand side under Account Details
- Click on Cancel Subscription under your email address
- Select a reason for cancelling
- Select Proceed to cancel your subscription
HOW DO I UPDATE MY SHIPPING INFORMATION?
- Log into your customer portal
- Select Manage Subscription on the right-hand side under Account Details
- Click on the Skip Shipment button
- Click on the Skip button to make the change
HOW DO I UPDATE MY PAYMENT METHODS?
- Log into your customer portal
- Select Manage Subscription on the right-hand side under Account Details
- Click on Payment Methods in the far right portion of the green navigation
- Edit your Payment Method and/or Billing Address
HOW OFTEN DO OUR COFFEES CHANGE ON THE SINGLE ORIGIN SUBSCRIPTION?
We change the coffees out weekly. Our focus is on variety! We’ll never repeat. Period. SO MUCH COLOR.
HOW OFTEN DO OUR COFFEES CHANGE ON THE AFRICAN SUBSCRIPTION?
We change the coffees out weekly. Our focus is on variety! That being said, we promise we won’t repeat for a minimum of 6 weeks. Our goal will be no repeats, but we can’t promise.
HOW OFTEN DO OUR COFFEES CHANGE ON THE LATIN AMERICAN SUBSCRIPTION?
We change the coffees out weekly. Our focus is on variety! That being said, we promise we won’t repeat for a minimum of 6 weeks. Our goal will be no repeats, but we can’t promise.